天津貨代公司的“十字方針” 來確保服務質量

　　天津貨代公司針對國際貨物運輸的任務提出這“十字方針”的具體要求如下：

　　The specific requirements of the"cross policy"proposed by Tianjin freight forwarding company are as follows:1.

　　1．安全。就是要求在運輸過程中做到貨物完好無損和各種運輸工具的安全，如果運輸過程中不能維護貨物的質量，甚至造成大量貨物的殘次、破損和丟失，就不能保質保量地完成貨物的運輸；如果在運輸中發生重大事故，車毀船沉，不僅不能完成任務，而且會造成生命和財產的重大損失，所以國際貨物運輸要把安全放在首位。

　　1.Safety.It is required in the process of transportation to do the goods intact and the safety of various means of transport,if the process of transport can not maintain the quality of goods,or even cause a large number of goods,damage and loss,can not guarantee the quality and quantity of the completion of the transport of goods;if a major accident occurs in the transport,car destruction and sinking,not only can not complete the task,but also will cause significant loss of life and property,so international Therefore,international cargo transportation should put safety in the first place.

　　2．迅速。就是要嚴格按照貿易合同的要求，把進出口貨物及時地運進來或運出去，不僅國際市場有爭時間搶速度的問題，國內市場也同樣面臨這一問題，時間就是效益。只有不失時機地把出口貨物運到國外市場，才有利于鞏固出口貨物的市場地位。

　　2.Promptness.That is,in strict accordance with the requirements of the trade contract,the import and export of goods shipped in or out in a timely manner,not only the international market has to compete for time to grab the speed of the problem,the domestic market also faces the same problem,time is efficiency.Only to lose no time to export goods shipped to foreign markets,to help consolidate the market position of export goods.

　　3．準確。就是要把進出口貨物準確無誤地運到交貨地點，包括準確地辦理各種貨運單證手續，使單貨相符；準確地計收、計付各項運雜費，避免錯收、錯付和漏收、漏付；只有準確才能說得上又好又省，發生任何差錯事故，必然會造成損失，這是顯而易見的。

　　3.Accuracy.Is to be accurate import and export goods to the delivery location,including the accurate handling of various freight documentation procedures,so that the single goods match;accurate collection,payment of miscellaneous transport charges,to avoid wrong receipt,wrong payment and omission,omission;only accurate to be able to say and good and save,any errors occur,will certainly cause losses,which is obvious.

　　4．節省。就是要求通過加強經營管理，精打細算，降低運輸成本，節省運雜費用和管理費用，減少外匯費用支出，用 少的錢辦 多的事，為國家和社會創造更大效益。

　　4.Saving.Is required by strengthening management,careful calculation,reduce transport costs,save transportation and management costs,reduce foreign exchange expenses,with less money to do more,to create greater benefits for the country and society.

　　5．方便。就是要簡化手續，減少層次，為貨主著想，急客戶所急，立足于為客戶服務。竭盡全力為客戶排憂解難，要使客戶感到在辦事手續、辦事時間、辦事地點、采用的運輸方式，以及配套服務等方面十分便利。

　　5.Convenience.Is to simplify procedures,reduce the level,for the sake of cargo owners,urgent customer needs,based on customer service.Make every effort to solve problems for customers,to make customers feel very convenient in terms of procedures,office hours,office locations,the use of transport methods,as well as supporting services.

　　總之，“安全、迅速、準確、節省、方便”是相互制約、相輔相成的，要想成為有競爭力的、一流的貨運代理，必須按照這一方針的要求去做，這“十字方針”是一個有機聯系的整體，可以根據市場供求的緩急、商品特性，以及運輸路線與運力的不同情況，全面考慮，適當安排，必要時可以有所側重。

　　In short,"safety,speed,accuracy,savings,convenience"is mutually constrained,complementary,to become competitive,first-class freight forwarding,must be done in accordance with the requirements of this policy,the"cross policy"is an organically linked whole,according to the market supply and demand priorities,commodity characteristics,as well as transport routes and capacity of different situations,comprehensive consideration,appropriate arrangements,if necessary,can be focused.